Privacy Policy

Effective Date: May 2026

This Privacy Policy describes how PixCrown (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from PixCrown.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

When you place an order or contact us, we may collect:

• Full name

• Email address

• Billing address

• Shipping address

• Phone number

• Order details

• Payment information

All payment transactions are processed securely through trusted payment providers. We do not store full payment card details on our servers.

B. Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages viewed

• Site interactions

• Time zone and location data

This information helps improve website performance and customer experience.

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Provide customer support

• Send order updates and tracking information

• Improve website functionality and services

• Prevent fraud and unauthorized activities

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information only when necessary for business operations, including with:

• Payment processors

• Shipping providers such as FedEx

• Website hosting and technical service providers

• Legal authorities when required by law

All third-party providers are required to protect your information appropriately.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality

• Remember customer preferences

• Analyze website traffic

• Improve shopping experience

You can manage cookie settings through your web browser.

5. Data Retention

We retain personal information only as long as necessary to:

• Complete transactions

• Provide customer service

• Meet legal and tax obligations

You may request deletion of your personal data where permitted by law.

6. Your Rights

Depending on your location, you may have rights to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Object to certain processing activities

To exercise these rights, please contact us.

7. International Data Transfers

Our business operates from India. By using our Site, you understand that your information may be processed and stored in India.

8. Data Security

We use reasonable security measures and SSL encryption to help protect your personal information.

However, no method of online transmission or storage is completely secure.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

Our Site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

PixCrown
D-803, Suryam Square,
Palanpur, Surat - 395009
Gujarat, India

📧 Email: Info.pixcrown@gmail.com
📞 Phone: +91 6009126517

Customer Support Hours:
Monday – Saturday: 10:00 AM – 6:00 PM (IST)

Response Time: Within 1 business day